
Convention Policies
To make sure that DashCon 2 remains a safe, accessible, and family friendly event, all attendees will be expected to have read and agreed to our code of conduct and convention policies.
If you witness a violation of our policies, please report the inccident to a volunteer, email helpdesk@dashcontwo.com or use the form at the bottom of this page. Violations by any individual (attendees, guests, volunteers, security, or staff) should be reported as soon as possible. We take all reports very seriously, regardless of who is involved. You can report harassment even if you are not the directly involved, and no retaliation for filing a report will be tolerated.
Attendees, guests, and volunteers will be expected to have read and understand these updated policies
Admission
Your badge is the property of the DashCon 2 Convention, and must be surrendered if admission is revoked. You may be asked by a member of the DashCon 2 team to show your badge at any point during the convention, and you will be asked to leave if you cannot present one. Stolen or lost badges will not be replaced.
Children 13 years and under must be accompanied by a parent or guardian at all times. Parents and Guardians will be held liable for the behaviour of children in their care.
By Accepting their Badge the wearer agrees to abide by all convention policies of the DashCon 2 Convention.
Venue Policy
While anime-related things are welcome at DashCon Two, and the venue has previously been host to anime conventions, the Japanese Canadian Cultural Centre is an important community centre for Japanese-Canadians in Toronto. The shrines, artwork, and other items of cultural significance present at the venue are very important to Toronto’s Japanese community and are not fun anime toys. Their presence and importance should be respected.
Anti-Japanese racism is a very real thing. Anyone found to be disrespecting the venue or Japanese culture is violating our anti-racism policy and will be removed from the convention.
In general, we ask that everyone be respectful of other cultures; particularly those they do not belong to.
Additional Venue rules include, but are not limited to:
- Seating is first come, first served
- No food, drinks or alcohol allowed in function rooms
- No recording without prior permission of Media Department in panel, workshop or special events rooms.
- No flash photography permitted during stage performances.
- Pets are not allowed inside without prior permission. Service animals are welcome everywhere as required by Ontario law.
- If you post signs or flyers in unauthorized places, you will be held responsible for paying any cleanup costs imposed by the venue.
- Helium-filled balloons are not permitted inside.
- Smoking (tobacco or cannabis) and vaping (with or without nicotine) are not allowed in the convention space, parking lot, or near entrances and exits.
Attendees must also comply with all Japanese Canadian Cultural Center policies. Please visit jccc.on.ca/about/policies for more information.
Harrasment
Harassment of any kind will not be tolerated at DashCon 2. This policy applies to all attendees, guests, volunteers, security, and staff.
Harassment is generally defined as unwanted behavior that creates an intimidating, offensive, and/or hostile environment for the person being targeted. It can be physical or psychological. If someone tells you that your comments or behavior are unwelcome, you need to stop immediately. If that person tells you to leave them alone, you need to cease contact. It doesn’t matter if you don’t think your behavior was harassing; harassment is defined by the victim.
Examples of harassment include, but are not limited to:
- Making comments about a person’s appearance, sexual and/or vulgar statements, offensive jokes, or anything disparaging a person’s gender, race, religion, sexuality, identity, et cetera.
- Bulling and discrimination.
- Whistling, catcalling, and any kind of non-consensual flirting or sexual advances.
- Following someone or impeding their path.
- Attending a person’s panels solely to heckle them.
- Photographing or recording someone without their permission.
- Exposing oneself or miming sexual acts.
- Bathroom policing (harassing someone because of the bathroom they feel most comfortable using).
- Touching someone without their permission.
- Repeated texting, phone calls, or emails, after being told to stop.
- Any persistent action that creates a hostile environment for the person or persons being targeted – harassment is when a person is feeling harassed, period.
- Items soliciting contact(such as free hug signs), Yaoi Paddles, Yuri Paddles and similar items are not to be carried in public.
If a person is in cosplay, that does not give you consent to photograph or touch them without their permission. Remember that underneath the costume and make-up is a real person; they are not the character they are portraying and you do not have the right to treat them as you would the fictional character.
Excessively loud noises/music and disruptive behavior is prohibited unless noted otherwise. Please refrain from screaming, blasting music, or using noisemakers such as vuvuzelas and air horns, especially in hallways.
This harassment policy is based off of the template provided by the Cosplayer Survivor Support Network. For more resources and information about harrasment at conventions, please visit their website.
COVID-19 Policy
DashCon 2 will be following Ontario provincial government guidelines. We will not be checking vaccine status of attendees, but we strongly recommend wearing a mask at the convention.
Ball Pit Policy
There are health and safety risks involved in ball pit play, and participants will be fully informed on how to play safely before being permitted to enter the ball pit. For their own own safety, and that of other attendees, all attendees will be required to obey all rules and instructions concerning the ball pit.
Attendees are expected to behave respectfully and refrain from damaging (including but not limited to breaking, urinating, defecating, or otherwise soiling) event property, including but not limited to the furniture, artwork, inflatables, ball pit, or any other material good on the Premises.
In the event that damage is caused by an attendee, DASHCON TWO reserves the right to levy a fine of up to $1000 Canadian Dollars and to request your removal from the Event.
tl;dr: DO NOT PISS IN THE BALL PIT
Cosplays
While DashCon 2 is happy to invite cosplayer to attend our convention, all cosplays must conform to the following rules. Cosplayers may be asked to change, or to leave the convention if they do not comply with these policies. Cosplays may not violate any of our other policies (ex: our harrasment policy) or those of the Japanese Canadian Cultural Center (JCCC).
All attendees, whether in costume or street clothes must have opaque fabric covering the areas of the body that would be covered by a standard swimsuit (ie: swim shorts or a bikini).
- DashCon 2 and the JCCC reserve the right to prohibit any cosplay deemed lewd, offensive, or obscene.
- Cosplays should not imitate or closely resemble first responders (police, EMTs, paramedics, firefighters, etc) or military personnel
- Cosplays must not impede the flow of traffic within the convention building at any point
- Cosplays displaying hate speech or pornographic imagery are strictly prohibited
- Persons in cosplays large enough to restrict movement or that obscure vision should have a designated support person to assist with moving through crowds, staircases/elevators, and hallways. If a support person is not present, the cosplay significantly impedes traffic, or endagers other guests, attendees may be asked to remove parts of their cosplay.
Weapons and Large Props
All weapons or large props MUST be checked and authorized by the Weapons Check. Upon approval, the weapon(s) will be marked accordingly. DashCon 2 and the convention centre reserve the right to refuse any weapon or prop deemed dangerous or offensive
- A maximum of one weapon or large prop may be registered by any attendee
- Bonded weapons/props must remain with the attendee that registered them at all times
- Weapons that fail to meet the safety criteria of the weapons check must be immeditately and discretely returned to storage (ie: your car or hotel), and will not be allowed into the convention
- Live firearms, weapons prohibited by Canadian law, replicas of contemporary firearms, projectile weapons, props made of metal and yaoi paddles are all banned.
- Any replica weapons must be obviously fake (ex: Have a bright orange barrel tip)
- Due and full consideration must be given to physical safety and peace of mind of other persons at all times, this includes the general public and venue staff, not just other convention attendees.
- Pulbic Safety and convention staff members reserve the right to inspect weapons and badge markings at any time. Any signs of tampering will be referred to the Weapons Check for confirmation of authenticity.
The decision of the Weapons Check and convention staff members are final and will be strictly enforced to ensure a safe environment for all convention attendees.
By attending DashCon 2, be aware that you, and any names or logos of your company, group, or other organization (i.e. team, club, etc.) may appear in photographs taken by Media, DashCon 2 Staff or Industry personnel and those photographs may be used for marketing or promotions.
Any photographer wanting posed or casual pictures of individual attendees must ask permission first. Photography and recording of guests in convention space for public posting is not permitted except with prior permission of guests, or the DashCon 2 team. Please just be considerate and ask before taking pictures of guests, con staff, other attendees or the general public. Photography or recording with the purpose of mocking, shaming, or otherwise harassing attendees, staff, or the Japanese Candian Cultural Center, is forbidden, and will result in admission being revoked.
Photographers may not set up lights, backdrops or other equipment in convention space.
Photography is discouraged in the dealer’s hall as not to impede foot traffic or cause crowding. Photography of original artwork or merchandise is forbidden without explicit permission from the artist.
Recording in panel rooms is not permitted without prior written permission from the convention and the panelists, presenters, and performers involved.
At registration you will be provided a wristband for each ticket purchased. This is your admission pass for the entire day.
If you have opted for Wristband Mailout and received your wristbands in advance of the convention, it is sufficient to show your wristband to the volunteer-staff supervising the entryway.
A wristband is required at all times while within the convention space.
Attendees without a visible wristband may be asked by DashCon 2 staff/volunteers to present one. If the attendee cannot produce a valid wristband, they will be asked to leave.
DashCon 2 strongly advises not removing your wristband at all during convention hours, even when not on the premises
Lost wristbands will not be replaced under ANY circumstances. DashCon 2 has a no-refund policy after 21st June 2025.
TERMS AND CONDITIONS
These are the terms (the “Agreement”) that govern your attendance at and/or participation in a DASHCON TWO Event (collectively referred to herein as “DashCon 2” or “Event”), taking place at the Japanese Canadian Cultural Centre (the “Premises”) located at 6 Sakura Way, Toronto ON, Canada.
By registering for DashCon 2, you are agreeing to these terms, which form a legal contract between DASHCON TWO, and the registered attendee and/or participant (“you”). If you are registering on behalf of another, it is your responsibility to ensure that the person attending is aware of these terms and accepts them, and by completing the registration you are warranting that you have made the attendee aware of these terms and that they have accepted these terms.
1. EVENT ADMISSION
1.1. Your registration entitles you to admittance to the Event. Any and all other costs associated with your attendance (including without limitation any travel and/or accommodation expenses) shall be borne solely by you and DASHCON TWO shall have no liability for such costs.
1.2. You acknowledge and agree that DASHCON TWO, in its sole discretion, reserves the right to change any and all aspects of the Event, including but not limited to, the Event name, themes, content, program, speakers, performers, hosts, moderators, venue and time.
1.3. By attending the Event you acknowledge and agree to grant DASHCON TWO the right to record, film, photograph or capture your likeness in any media now available and hereafter developed and to distribute, broadcast, use or otherwise globally to disseminate, in perpetuity, such media without any further approval from you or any payment to you. This grant to DASHCON TWO includes, but is not limited to, the right to edit such media, the right to use the media alone or together with other information, and the right to allow others to use and/or disseminate the media.
1.4. You acknowledge that DASHCON TWO reserves the right to request your removal from the Event if DASHCON TWO, in its sole discretion, considers your presence and/or behavior to create a disruption or to hinder the Event and/or the enjoyment of the Event by other attendees or speakers.
1.5. Each individual must have an individual registration. Wristbands are not to be shared.
1.6. Admission is restricted to persons 13 years and over. Children under 13 will not be permitted onsite.
1.7. DASHCON TWO reserves the right to decline the registration of any applicant.
2. FEES
2.1. The payment of the applicable fee(s) for the Event is due upon registration. If such payment is insufficient or declined for any reason DASHCON TWO may refuse to admit you to the Event and shall have no liability in that regard.
2.2. The fee(s) may be subject to sales tax, value added tax, or any other taxes and duties which, if applicable, will be charged to you in addition to the fee(s).
3. REFUND POLICY
3.1. Refunds must be requested by email to registration@dashcontwo.com before 1st June 2025. Admissions purchased after 1st June 2025 are non-refundable.
3.2. Refunds will be sent back to your credit card through Simpli Events. Fees taken by Simpli Events or the transaction processing service Stripe are non-refundable.
3.3. A $10 CAD processing fee will be charged for all refund requests.
3.4. No refunds or credits shall be issued for “no shows,” cancellations, substitutions, or for any other reason, including without limitation, interruption, postponement, cancellation or relocation of the convention due to any cause determined by convention management to be beyond management’s control.
4. INTELLECTUAL PROPERTY
4.1. All intellectual property rights in and to the Event, the Event content and all materials distributed at or in connection with the Event are owned by DASHCON TWO and/or the Event speakers or companies presenting at the Event. You may not use or reproduce or allow anyone to use or reproduce any trademarks (including without limitation the Event brand or other trade names appearing at the Event), any Event content and/or any materials distributed at or in connection with the Event for any reason without the prior written permission of DASHCON TWO.
5. WARRANTIES AND LIMITATIONS OF LIABILITY
5.1. DASHCON TWO gives no warranties in respect of any aspect of the Event or any materials related thereto or offered at the Event and, to the fullest extent possible under the laws governing this Agreement, disclaims all implied warranties, including but not limited to warranties of fitness for a particular purpose, accuracy, timeliness and merchantability. Neither DASHCON TWO nor its affiliates can accept any responsibility or liability for reliance by you or any person on any aspect of the Event and/or any information provided at the Event.
5.2. Other than to the extent required as a matter of law: (i) neither DASHCON TWO nor its affiliates shall be liable for any direct, indirect, special, incidental, or consequential costs, damages or losses arising directly or indirectly from the Event or other aspect related thereto or in connection with this Agreement.
5.3. The maximum aggregate liability of DASHCON TWO for any claim in any way connected with therewith or this Agreement whether in contract, tort or otherwise (including any negligent act or omission) shall be limited to the amount paid by you to DASHCON TWO under this Agreement to attend the Event.
6. DASHCON TWO RIGHTS
6.1. DASHCON TWO reserves the right, in its sole and unfettered discretion to: change (i) or modify the layout of the Event and/or relocate the event, conference sessions, exhibits or Exhibitors; (ii) cancel, in whole or in part, the Event due to an event of force majeure; or (iii) change the date, location and duration of the Event; without any liability to DASHCON TWO. DASHCON TWO shall endeavor to reschedule but the attendee hereby indemnifies and holds harmless from and against any and all costs, damages and expenses, including attorney fees, which are incurred by the applicant.
7. FORCE MAJEURE
7.1. In the event that (i) the facility in which the Event is to be held or is held is destroyed or becomes unavailable for occupancy or (ii) DASHCON TWO is unable to permit any attendees to occupy the facility or the space, or (iii) if the Event is cancelled or curtailed, for any reasons beyond the control of DASHCON TWO, including but not limited to, casualty, explosion, fire, lightning, flood, weather, epidemic, earthquake or other Acts of God, acts of public enemies, riots or civil disturbances, strike, lockout or boycott, DASHCON TWO will not be responsible for any loss of business, loss of profits, consequential or special damages or expenses of whatever nature that the attendee may suffer.
8. CONSENT
8.1. By choosing I consent to receiving CEM’s (commercial electronic messages) regarding the Event by DASHCON TWO, you give your express consent to receiving email or HTML communications from us regarding updates to the Event you registered for and any other convention DASHCON TWO organizes. You may choose to unsubscribe at any time.
9. CONDUCT AND FINES FOR MISCONDUCT
9.1. Attendees are expected to behave respectfully and refrain from damaging (including but not limited to breaking, urinating, defecating, or otherwise soiling) event property, including but not limited to the furniture, artwork, inflatables, ball pit, or any other material good on the Premises.
9.2. In the event that damage is caused by an attendee, DASHCON TWO reserves the right to levy a fine of up to $1000 Canadian Dollars and to request your removal from the Event.
10. GOVERNING LAW AND JURISDICTION
10.1. This Agreement shall be governed by the laws of the province of Ontario and the federal laws of Canada. Canadian courts shall have exclusive jurisdiction over any claim brought by you arising from, or related to the use of these Terms & Conditions.